baggallini is a wholesale only corporation. We do not sell directly to the public, but we certainly appreciate your
interest in baggallini. If you are a customer looking for baggallini products you may go to our find a retailer page and
find a retailer near you that carries baggallini products.
May a retailer order from the website?
No, but you can call us at 1-800-259-0417 or 1-503-638-8048.
You may also fax us at 1-503-638-0185.
What is your return policy for retail customers?
1. If you have an item you believe to be defective, please return it to the store where you purchased it for refund or replacement.
2. a. If it is outside the stores return period or they cannot exchange it for you, you may return it to our warehouse for a replacement
if it is within 1 year of your original purchase. We will not refund your purchase price.
b. Please send the item to our Returns Department at:
1887 SE Milport Road
Milwaukie, OR 97222
With your item please also include your name, address and daytime telephone number, as well as a copy of your original receipt for your
purchase, and $5.00 for return shipping.
3. Since our warranty is for manufacturer's defects only, any damages resulting from misuse, abuse or from normal wear and tear
are not covered. These causes do not warrant replacement under our policy. Items sent to us that are not defective under these
guidelines will be returned to the customer.
What is the warranty on your products?
All of our products are warrantied against manufacturers defects for up to one year.
Can you monogram or screen print baggallini bags and totes?
Almost all of our bags can be screen printed or embroidered. We offer both of these services to our retail customers. We have a 36
piece minimum and normally require 2-3 weeks for production and shipping from the time artwork is approved. Set up charges and monogram
charges vary, please call 1-800-259-0417 for more information.
Fabric Descriptions
Ripstop
Ripstop is a backed nylon, parachute style fabric; it has a subtle, tone on tone ¼” woven grid pattern – that stops rips. Ripstop has a similar look and feel to the nylon used to make windbreaker jackets and tents. Available in 10 bright colors, black and two patterns. Durable, lightweight, easily cleaned and water resistant.
Crinkle Nylon
Backed nylon, this fabric has a canvas look with a woven textural quality giving it a “crinkle” effect similar to the natural wrinkling of linen. Crinkle nylon, while still casual, is a more sophisticated fashion statement than ripstop nylon. Available in 13 muted, fashion colors. Durable, light weight, water resistant.
Microfiber
Microfiber is a polyester fabric that has a very polished and structured appearance. Its light sheen, consistent color and fine weave give it a more sophisticated and formal look than the other fabrications.
Cleaning instructions
We recommend hand washing all of our items with a mild detergent or dish soap. This should be perfect for an all over cleaning. We do not recommend machine washing. If you have a spot or stain you may want to visit a dry cleaner before applying any cleaning solutions to the bagg. They should be able to help you determine the exact stain and how best to remove it.
If you still choose to machine wash your item any damages that result would not be covered by warranty. |
